Joe - I respectfully disagree. This wasn't a "plausible or unthinkable" issue... support told us today that they knew this was broken across all customers a week ago and we received no notice. This has happened repeatedly - lack of notice is not a new problem for Infusionsoft customers, I've been complaining about it for two years. Thus my clear, and I think understandable, frustration.
You closed the Known Issues forum nearly a year ago, promising at that time InfusionStatus.com was coming soon. Where is it? Why has Infusionsoft never, ever, sent me a proactive notification of a potential issue in my years as a customer?