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Re:Business in non-US countries (1 viewing) (1) Guests
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TOPIC: Re:Business in non-US countries
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PatrickL (User)
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Re:Business in non-US countries 10 Months, 2 Weeks ago Karma: 0  
Hey Pam,

right now, Infusion supports USD, Pounds and the Australian Dollar. No Euro.

For processing credit cards, you need a Merchant Account, if you search in the knowledge base, you will find a list of supported ones for Infusion.

You will face at least 2 issues: 1.) you can not change the invoices in Infusion, thus you will see e.g. the US tax on the form, which makes no sense at all for any country but the US.

Also, if you charge Euros, you will have customers with names with mutated vowels, e.g. french, spanish, german, etc., and Infusion does not support mutated vowels.

There is a feature request running at

http://ideas.infusionsoft.com/pages/general/suggestions/39544-support-international-character-sets

for the vowel issue, there are other treads there for the billing and other international user issues.

Also, e.g., Voice Broadcast is not per se functioning. Infusion is using Protus, and somewhere in the process, the ability to send to international mobile phones is getting lost.

I know about all these issues as I have been working on them for the past 9 months, ever since we bought Infusion.

Right now, in my company, we are doing a business model to see if it would be worth it to create our own international Voice Broadcasting provider system, as we have the technical ressources to do so.

But the point is, you can not use the integration that Infusion offers, you have to go via custom programmed solutions, for which you need a programmer.

I would highly recommend you post a comment with 3 voting points on the thread mentioned above, which would help all the international users, me included, to get heard with our issues.

If I can help you with anything, please let me know,

Patrick Leypold
 
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Business in non-US countries
cindyc 2008/08/28 20:33
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joshnelson 2008/08/29 08:52
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joshnelson 2008/08/29 08:57
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gfinzer 2008/08/29 09:16
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hazu 2008/10/20 01:18
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FrancisW 2008/11/21 17:18
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KLeavitt 2008/11/28 06:45
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hazu 2008/12/01 03:01
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KLeavitt 2008/12/01 07:09
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PatrickL 2008/12/17 00:27
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Pam at Tri Plan 2009/01/05 08:28
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PatrickL 2009/01/06 06:00
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hazu 2009/06/30 21:25
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Bregazzi 2009/07/23 08:10
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batateam 2009/11/08 22:23
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