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Forum
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Re:Bug: Unable to Export (1 viewing) (1) Guests
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TOPIC: Re:Bug: Unable to Export
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JManna (Admin)
Admin
Posts: 794
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Bug: Unable to Export [FIXED] 1 Year, 1 Month ago
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Karma: 22
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Hey folks,
Some Infusionsoft users may experience difficulty exporting data from Infusionsoft. The good news is, there is a relatively simple workaround until this is fixed.
Our Support and Systems teams are aware of the issue and will have it fixed soon.
DETAILS
When clients perform a search for People (for example), and they attempt to export the list, they may receive an error. This error is because there isn't a Contact ID associated in the results.
WORKAROUND
In the search results, click "Edit Criteria/Columns..." and under the Columns tab, ensure the ID within the "Custom Columns" section. Click OK and attempt to export your data again.
SCOPE: All Infusionsoft clients
SEVERITY: Low-Medium
ETA: Unknown (~2 Weeks)
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Last Edit: 2008/11/05 13:09 By JManna.
Reason: Resolved
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The administrator has disabled public write access. |
JManna (Admin)
Admin
Posts: 794
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Re:Bug: Unable to Export 1 Year ago
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Karma: 22
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UPDATE: This issue is tentatively scheduled to be resolved on November 4, 2008.
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The administrator has disabled public write access. |
JManna (Admin)
Admin
Posts: 794
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Re:Bug: Unable to Export 1 Year ago
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Karma: 22
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This issue has been resolved this morning.
~Joe
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The administrator has disabled public write access. |
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