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Bug: Unable to Export [FIXED] (1 viewing) (1) Guests
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TOPIC: Bug: Unable to Export [FIXED]
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JManna (Admin)
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Bug: Unable to Export [FIXED] 1 Year, 1 Month ago Karma: 22  
Hey folks,

Some Infusionsoft users may experience difficulty exporting data from Infusionsoft. The good news is, there is a relatively simple workaround until this is fixed.

Our Support and Systems teams are aware of the issue and will have it fixed soon.


DETAILS
When clients perform a search for People (for example), and they attempt to export the list, they may receive an error. This error is because there isn't a Contact ID associated in the results.

WORKAROUND
In the search results, click "Edit Criteria/Columns..." and under the Columns tab, ensure the ID within the "Custom Columns" section. Click OK and attempt to export your data again.


SCOPE: All Infusionsoft clients
SEVERITY: Low-Medium
ETA: Unknown (~2 Weeks)
 
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Last Edit: 2008/11/05 13:09 By JManna. Reason: Resolved
 
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      Topics Author Date
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Bug: Unable to Export [FIXED]
JManna 2008/10/17 11:03
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thread linkthread link Re:Bug: Unable to Export
JManna 2008/10/29 08:52
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thread linkthread linkthread link Re:Bug: Unable to Export
JManna 2008/11/05 13:08
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